NDIS Software Solutions for Service Providers

NDIS Software Solutions for Service Providers

NDIS software 🥇 Easy-to-use All-in-One Software

All-in-one top-notch NDIS software solution designed to streamline disability service management. Our NDIS software offers robust features for efficient staff and participant record management, invoicing, reporting, and compliance.
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NDIS software dashboard showing staff schedules

NDIS SOFTWARE for small to large Disability Service Providers

We have over 12 years of development experience in NDIS, Aged Care and Child Protection and voted Best NDIS Software in 2021/2022/2023 by the Australian Enterprise Awards. We deliver end-to-end solutions for staff and client management, including HR, NDIS compliance, monitoring goals, billing, claiming, tracking and reporting. One NDIS software platform to improve your decision-making process.

Managing Recurring Rosters, Progress/Case Notes, Goals, and Direct PRODA or PACE Claims

Create and edit rosters or appointments, check staff availability, manage recurring shifts, and submit shift notes using voice-to-text. Our NDIS software for providers also includes built-in SMS functionality for communication with both individual staff members and groups. Easily monitor NDIS funding, billable and non-billable hours in real-time to assess team performance.

NDIS software dashboard showing staff match making on mobile screen

Flowlogic is NDIS software for small or big providers has a rostering feature offering integrated staff matching, allowing you to specify your preferred criteria. Paired with our powerful workflow engine, it ensures that staff and clients receive updates when shifts are created or modified. It also helps track medication administration and tasks, providing clarity on responsibilities.

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Simplify integration with our API's for finance and boost efficiency

Our NDIS software, Flowlogic, offers integrated smart rostering, precise accounting and finance tools with direct connections to XERO or MYOB. You won't need to worry about mixing and matching with other software. Our APIs also support other robust applications such as Microsoft Office and Google Maps, along with direct synchronization to PRODA or PACE for your claims.

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ndis software rostershift mobile screen
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Staff & HR Administration

From Recruitment to onboarding of staff Flowlogic can cover all aspects in a compliant manner. Tailored to meet the specific needs of any business and align employee performance with company goals and core strategies.

Rostering & Scheduling

Make adjustments quickly, and handle everything from staff availability, shift breaks, overtime, shift swaps, clock-in-out from timesheets to payroll. Instant notifications for staff about any updates.

Budget Tracking

Bulk and Single NDIA claims to Proda. NDIS reconciliation, financial reports. Multi-funding stream, Service management & tracking. Batch processing. Track income and expenditure in real time. NDIA Budgeting & forecasting.

Participant Management

Flexible options include education, support plans, communication, health and medical documents, medication audit and checklist, medication alerts, risk assessment and management plan. Plus Goals and Outcomes monitoring.

Participant self-serviced Client Portal

FlowPoint is a cloud-based portal with functions to engage. Stream financial info and service bookings details to assist in improving transparency and outcomes. Operating more efficiently, and meeting consumers’ expectations,

Workflows & Automated Tasks

With an smart automation engine build any approval-based workflows and notifications into every process. You can choose SMS, email or an integrated internal messaging system for delivery.

What customers are saying

See and read what businesses love about our NDIS Software Flowlogic. All reviews are from real clients using our solution.

“ Very prompt and efficient support provided by the Datanova Team,”
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Susan Connell
⭐ ⭐ ⭐ ⭐ ⭐
“ Data nova is awesome! Flowlogic is amazing software that has made our company that much more productive, Alana is an great teacher and has really helped us get the ball rolling. 👍🏻👍🏻 ”
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Dan Barbs
⭐ ⭐ ⭐ ⭐ ⭐
"Alana and the team have been very helpful. Their time management skills has been very easy to work with. FlowLogic is easy to use and such a good hub to keep all information about our NDIS participants.”
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Brooke Hughes
⭐ ⭐ ⭐ ⭐ ⭐
“It has been great working with Nick from DataNova. He has been super helpful and timely in his responses. The program is user friendly and meeting our needs. Nick was amazing at listening, and solving problems. The whole team have given us a tool that works for our business needs.”
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Julie Karklis
⭐ ⭐ ⭐ ⭐ ⭐
“Datanova's FlowLogic has greatly enhanced our NDIS service management with its intuitive design and comprehensive features. Alana, our support person, has been truly phenomenal – always professional, helpful, and prompt in answering queries. I highly recommend Datanova for its user-friendly NDIS CRM and exceptional customer service.”
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Angie McGowan
⭐ ⭐ ⭐ ⭐ ⭐
“We have been using Data Novas Flow logic Program for the past few months and have been incredibly happy with the results, any questions or queries we had were aided to rapidly and the staff have been incredibly helpful and patient with us!”
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Jayden Barber
⭐ ⭐ ⭐ ⭐ ⭐

Frequently Asked Questions

Some of the most frequently asked presales questions about our NDIS Software.

What is the best NDIS Software?

When it comes to choosing the best NDIS (National Disability Insurance Scheme) software for your business, Flowlogic stands out as a top choice. Flowlogic has earned its reputation as a leading NDIS software provider by winning the “Best NDIS Software” award three times in a row. Here are some key points why Flowlogic is a standout choice compared to others:

User-Friendly Interface: Flowlogic is known for its intuitive and user-friendly interface, making it easy for support coordinators, service providers, and auditors to navigate and use effectively.

Comprehensive NDIS Features: It offers a comprehensive suite of features tailored to the specific needs of NDIS service providers. This includes NDIS plan management, client management, invoicing, reporting, and more.

Customisation: Flowlogic allows for customisation to adapt to the unique requirements of different NDIS businesses, ensuring flexibility in service delivery and reporting.

Scalability: It can cater to both small and large NDIS providers, making it suitable for businesses of various sizes.

Financial Management: Flowlogic is known for its robust financial management capabilities, making it an excellent choice for providers with complex billing needs.

Analytics Tools: Flowlogic offers powerful reporting and analytics tools, making it suitable for organisations that require in-depth insights into their operations.

Client Management: Flowlogic offers a comprehensive self-serviced client online portal with features with a reputation for excellent client support.

Ultimately, the best NDIS software for your business depends on your specific needs and priorities. Flowlogic’s three-time recognition as the “Best NDIS Software” is a testament to its excellence in the field, particularly in terms of user-friendliness and comprehensiveness. However, it’s essential to evaluate all the options, considering factors like your budget, the size of your business, and your unique requirements, to make an informed decision that aligns with your goals.”

Our NDIS Software runs on any device with a Internet browser installed and connected to the Internet. We recommend Googles Chrome for best result.

We don’t have an App in the Apple or Google App Store, however we have a responsive web app which behaves similar to an App.

A responsive design, creates dynamic changes to the appearance of a website, depending on the screen size and orientation of the device being used to view it. It feels like an app and behaves as such with the difference not having a shell hosted by Google or Apple.

Benefits using an APP, we can deliver the NDIS price guide or any update immediately when published on the NDIA website by bypassing the approval stage of Apple and Google.

If published via Google or Apple in an app it can take up to two weeks to get approved.

That’s not acceptable in a dynamic world. With our approach we don’t have to wait for any third party to approve when we apply changes to the system. The second reason is that the NDIA does not allow participant data to be stored off-shore. Both Apple and Google stated that all information passing through their servers will be cached.

We charge a setup fee which varies from customer to customer.
We calculate the setup fee based on three varibles:

1. How many user and clients has the organisation to identify how much data to import.

2. The complexity of the data import where is the data coming from and how healthy is the data to use.

3. What support and training do we have to nominate to make this a success transformation. And do we have to travel or is the training online online. The setup fee is a one off fee. And we charge a active user fee per month and this figure is depending on how many staff will login for this month and is charged 27,50 plus GST per user.

As you can guess that’s we don’t advertise a flat setup fee because every client is different. We do recommend a free webinar prior to the purchase of the software to identify if the software is the right fit and pricing.

We have 4 levels of support.
Helpdesk via phone or email,
Tuesdays Brunch live info session with QA’s,
Online guide for user and admin users,
and our Data Captains.​

Anything with an API can be integrated. Currently we integrate with MYOB, XERO, Keypay and Paycat. We have API to most common platforms eg Microsoft, Google etc.  Everything else we have plenty of alternative choices.​

Yes, you can. Mayority of our clients prefer the assistance of our Data Captains which guide you through the implementation process and are here for any questions post implementation.